Shipping Policy

Better Grade

Orders are quickly processed and sent from CO within 1-2 business days (unless stated otherwise on your item description). UPS Ground can take 5-7 business days for delivery. You will receive an email with a tracking number once your item has shipped. 

If your package is lost in transit please email us at so we can file a claim for the package.

**we are not responsible for stolen packages. Make sure you're shipping to a secure location. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package. 

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

USPS 1-800-275-8777

UPS 1-800-742-5877